We offer free shipping or delivery on orders over $60 in Ontario, and $150 across Canada. Some products will be noted as "local delivery only,” as it’s pretty hard to ship a bike across Canada.
We are not currently shipping to the USA or internationally.
We also offer free drop-offs for our neighbours in Oakwood Village, Cedarvale, Wychwood and Corso Italia with no minimum!
We ship on Tuesdays. We do our local deliveries on Thursdays. Shipping timelines can be up to 10 business days.
Free delivery zone
Returns and exchanges
Ode to Toy takes pride in ensuring the quality and completeness of our products. Unless an item is misrepresented, or significantly broken upon arrival, we regret that we cannot offer returns or exchanges.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions to this policy will be noted within the product descriptions themselves. If you are unsure about something before purchasing, reach out! We'd love to help guide you. Please contact us by email and we will do our best to answer all of your questions.
If you receive something you’re not 100% satisfied with, please also reach out. We will do our damndest to make things right.